The first is: “Do I consider my pet a family member?
The second is: “Would I spare no cost to keep him or her healthy as long as it is medically possible?”
The third is: “Would the costs of doing so cause me financial hardship or might I not be able to pay for it at all?”
For the vast majority of pet owners, a dog or cat health insurance policy will loose you money. What it will gain you is peace of mind.
You need to understand something about the casualty insurance business to understand why you are quite unlikely to spend less on veterinary bills during your pet’s lifetime than what you will likely pay the company in premiums.
All casualty insurance companies (that’s what pet health insurance polices are) survive and prosper by accurately understanding risk. They employ an army of actuaries to develop tables that tell them how likely it is that your cat or dog will be hit by a car. How likely it is to develop allergies, liver, kidney, heart or respiratory ailments and the like. They update those tables yearly or quarterly and they price their pet insurance polices accordingly to net them a profit of about 6-8%. If their actuaries are good, the vast majority of pet owners will receive less money from the pet insurance company over the life of their pet than they paid the company in monthly premiums.
In 2018, Nationwide claims to be America's largest pet insurance provider.
Nationwide’s average yearly profitability across all its insurance products is about 7%. For reference, Wal-Mart’s 2018 profit margin is about 3%.
Your monthly policy cost will be based on your pet’s age and breed and other factors that the company’s actuaries have decided influence the pet’s risk of becoming ill. If their actuary department is not good at what they do, your monthly insurance payments will go up - or their company will go out of business. Dog and cat health insurance has been popular in Europe longer than it has in the United States. You can read how companies offering pet health insurance policies there keep a close watch on risk and costs when determining the policy price, here and here. It is no different in the USA.
I cannot tell you specifically what the odds are that you will receive more money from a pet insurance company than you paid them over the years. These companies do not release that sort of information. But looking over the statistics of other casualty insurance such as fire, I will venture a guess that about 1 in 20 pet owners who buy pet health insurance for their dog or cat will come out financially ahead or break even.
Its just good business for all pet insurance companies to promote and advertise the 1 in 100 client who hit a financial jackpot: A pet owner whose dog needed a $12,000 portosystemic shunt ligation soon after the owner bought a policy, the cat that needs an $18,000 kidney transplant, the Cavalier King Charles Spaniel that needed Dr. Uechi,’s $30,000 heart valve replacement. If those clients were the rule rather than the very rare exception (or if those problems were not deemed uncovered as a pre-existing conditions) those companies would be out of business as fast as the speed of light.
When you buy pet health insurance you are buying peace of mind. You are trading a smaller monthly dollar loss that you believe you can afford for the peace of mind of knowing that you will never face veterinary bills that you cannot afford to pay.
Buying pet insurance is both an economic and an emotional decision. You need to make that decision based on your personal financial situation and what you’re willing to pay for peace of mind.
You will be pooling the risk of your pet suffering a financially catastrophic disease with a very large group of pet owners with similar concerns knowing that only a few of your pool will face a very large veterinary bill. You will be turning the persistent fear of expensive veterinary bills that quite a few pet owners share into a known, manageable, monthly cost. You will be narrowing the range of possible outcomes and eliminating worst case scenario events.
Now Consumer Reports believes that putting a couple of hundred dollars into a household emergency health account fund each year to pay for serious pet health issues is a wiser choice than purchasing pet health insurance. For the great majority of us, other than those that strike the insurance jackpot, they are quite right. But lets be realistic, how many of us are going to open a health savings account for our cat or dog?
During the time I have been a veterinarian, the perception of many Americans as to what a household dog or housecat is has changed dramatically. When I began my career, dogs and cats were regarded as property. You could love your pet, you could spoil your pet, you could talk to your pet – but the law and society granted them no special status, no unalienable rights.
That was also a time when veterinarians could not offer you and your pet complicated and very expensive treatments when the pet became ill. Today, human family sizes are smaller. Relatives live far apart. The interpersonal support systems of small-town America are gone or crumbling and religion plays a smaller role in the lives of many Americans. Dogs and cats have obligingly rushed in to fill that void. Many Americans now see pets as “non-human beings” - an integral part of the human experience rather than property or chattel. (ref)
Many people with these deep feeling for the particular “non-humans” they love pose the question: “If the rest of our family has health insurance, why should fido or felix be left out”?
I do not have current statistics; but in 2014, the pet health insurance industry claimed that about 1.4 million pets had health insurance plans. In 2018, there were estimated to be 183.9 million pet dog and cats in America - 68 percent of all households. The pet insurance industry is slowly growing. But even if there were three times as many insured pets in 2018 as I write this, less than 3% of American pets currently have pet health insurance.
If purchasing pet health insurance motivates you to take your cat or dog to your veterinarians as soon as you are suspicious that something is not right, yes – you might catch a health issue while it is still more treatable or curable.
If down the road, your pet faces a curable health issue that you could not afford to have performed without insurance, yes.
But Nature dealt your pet genetic cards at birth that predestined and predisposes much that occurs during its lifespan. Pet health insurance will do nothing to change that. (ref) Many of those genetic cards are breed and lifestyle specific and, rest assured, the cost of your policy and what it will cover will reflect that.
If length of life in an animal companion is important to you, select your pet from health stock and choose a breed known for longer life. What will also help modify those genetic cards is not an insurance policy, it is a healthy diet and a lifestyle for your dog or cat than minimizes risk. Don’t allow your pet to be neutered as an infant. (ref) Don’t allow veterinarians to over-vaccinate it. (ref) Feed it a quality diet. (ref)
I would be looking for a plan that is most liberal in covering the costs of catastrophic illness – not routine veterinary care. I would not price shop. I would stay with companies that have a broad, positive reputation in the insurance industry in general.
Among those companies there will be a small difference in policy costs for similar or identical coverage. That often reflects how successful the company has been in investing your premium dollars. Its not just profit margin on their pet insurance that generates their income; there success in investing the money you send them plays an important part in that too. For example, it was said that Warren Buffet formed the Berkshire Hathaway Insurance Co. primarily to accumulate capital to invest in the stock market. I do not know if that is true. But for him, and for GEICO, it was a wise move. Others insurance companies might be adding pet health insurance as a new product line and offering it at a discounted introductory rate. They know that they will probably have to raise your rates in the future - but they hope their strategy will help them penetrate the market and, perhaps, hang on to your dog or cat policy even when their rates go up to national averages.
The problem with discount shopping is that in the long run, if an insurance company continues to be overly generous in paying pet-owner claims, the will eventually run out of money reserves to make payments.
Just as if you were buying a health policy for yourself, do not expect the pre-existing health issues of your pet to be covered. At least not for the first 3-12 months. Risk and premiums go up with lifestyle. An indoor cat’s policy might be less expensive than one for a cat that roams the street. Your pet’s age will also be a big factor in determining the cost of the policy. Do not lie or bend the truth.
Because certain breeds are significantly more likely to develop genetically based health issues, be prepared to pay more or receive less coverage when your pet’s breed falls into their higher risk category. Ask the agent about both those factors and how they will affect the cost of its insurance or limit its coverage.
Ask the agent if there is a deductible and the amount. I suggest the highest deductible you can afford if you want to keep the insurance premium cost down.
Ask the agent what the caps are for treatment. Write them down and ask your veterinarian if those dollar amounts seem reasonable.
Find out how the company will determine your pets current health. Will they rely on your veterinarian’s records? Will they require a pre-insurance physical exam?
Ask what percentage of the total veterinary bill they will reimburse you for once you deductible has been met. Again, ask about caps.
Ask about their policy regarding chronic and recurring health issues.
Ask if prescription drug costs are covered. Ask if veterinary prescription diets are considered covered medications.
As if there are any geographical or other limitations on your free choice of veterinary establishments that you choose for your pet.
Specifically inquire about coverage for cancer, kidney, heart and liver failure and arthritis diagnosis and treatment. They are the leading health issues faced by older pets. Ask how frequently your insurance premium costs will be raised as your pet ages and what those increased premium amounts will be.
I went through the Nationwide application process this morning. The agent would not answer many of these questions. What he suggested was that I give him my credit card information, they would bill me the first two month policy costs for my 10 yr old dog Maxx ($450.40) if I was approved and he would pass the questions on to the group that approves or disapproves polices. If they did not agree to insure him, they would not bill the card. For only $502.14 (both pets), he would throw in coverage for my 8-year old cat, Oreo. Cat owners traditionally visit veterinarians less frequently.
The AVMA see pet insurance in a narrow, materialistic way - as a method to potential increase revenues for veterinarian. However there are veterinarians who worry that with time, these forms of insurance will lead to managed care in which veterinarians are forced to negotiate prices and treatment plans with the insurance companies themselves – much like what is occurring in the human health care industry. Veterinarians in other countries ponder the same issues. (ref1, ref2)
I see pet insurance as positive because it not only lowers worry and stress for you the pet owner; it lowering stress and worry among veterinarians as well. The biggest stressors in my profession today are dissatisfied client interactions and student debt burden. A runner up is pet euthanasia dictated by a pet owners inability to afford treatment. All three -not necessarily in that order - take their toll on your veterinarian's psychological wellbeing. (ref)